Molwus, J J; Erdogan, B and Ogunlana, S O (2014) A study of the current practice of stakeholder management in construction projects. In: Raiden, A and Aboagye-Nimo, E (eds.) Proceedings of 30th Annual ARCOM Conference, 1-3 September 2014, Portsmouth, UK.
Abstract
Over the past years, stakeholder management has been advocated as a means of increasing the propensity for successful delivery of construction projects. Previous research has focused on addressing the need for a practical guide to carry out stakeholder management in construction projects. However, full benefits expected from stakeholder management cannot be achieved without adequately addressing the following issues: stakeholder management decisions and responsibilities through the project life cycle; internal stakeholder collaboration in carrying out stakeholder management; stakeholder dynamics; and use of available techniques for stakeholder engagement. These issues were investigated using a questionnaire survey which aimed to explore the current practice of stakeholder management within the United Kingdom. The questionnaire comprised of closed and open-ended questions, the data from which were analysed using appropriate statistical techniques and thematic (content) analysis. The main finding was that stakeholder management is mostly not carried out deliberately and that there is need for internal stakeholders to collaborate in carrying out stakeholder management. Furthermore, dynamics in stakeholdersÕ interests is perceived as important and gaining new information about the project is explanatory for that. Finally, the paper surmises that construction organisations need to make stakeholder management a part of their organisational policy and agenda.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | leadership; responsibility; stakeholder collaboration; stakeholder management |
| Index terms: | stakeholder management, construction project, collaboration, dynamics, questionnaire, stakeholder engagement, United Kingdom, life cycle, survey, construction organization |
| Subjects: | data collection methods, organization, community and social dimensions, value management, participation process, management, production management, Geography, systems engineering |
| Topics: | Organizational Design, Business Strategy, Engineering Principles, Research Practice, Geographical Context, Project Management, Stakeholder Management |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here