Painting, N J; Piroozfar, P A E and Farr, E R P (2014) Refurbishment of higher education premises: Stakeholder engagement in the process and product. In: Raiden, A and Aboagye-Nimo, E (eds.) Proceedings of 30th Annual ARCOM Conference, 1-3 September 2014, Portsmouth, UK.
Abstract
In spite of various initiatives, much of the UK university building stock is ageing and in need of modernisation both in terms of environmental performance and to respond to the changing landscape of pedagogy and andragogy. Higher educational establishments like to portray themselves as pioneers of a green campaign however decision processes may not always be as easy and straightforward as they seem. Contributing factors will include the complexity of the client brief, the difficulties of timetabling, the desire to operate democratic processes in decision-making and the inevitable compromises resulting from these often conflicting demands. Most universities will have restrictions on the budget, time and working schedules compounded by the need to carry out the construction work on sites where the normal academic activities are to continue. Many university clients will involve the end users in the process of decision-making causing an information overflow whilst some others choose not to get their employees (as the end users) involved at all. This research uses a surgery approach to an ongoing major refurbishment project to map the perceived success of the processes and construction product. The results are aimed to enable similar future projects to run with a greater perceived success, which will in turn benefit all the stakeholders.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | university sector; refurbishment; stakeholder engagement; process engagement; sustainable refurbishment |
| Index terms: | environmental performance, university sector, end user, construction work, overflow, decision process, stakeholder engagement, complexity, building stock, decision-making, pedagogy, construction product, refurbishment project, higher education |
| Subjects: | fluid mechanics, asset management, teaching methods, infrastructure engineering, educational institutions, operations management, economic analysis, decision analysis, industry analysis, stakeholder, community and social dimensions, systems engineering, sustainability assessment |
| Topics: | Education, Business Strategy, Roles and Professions, Project Management, Research Practice, Risk Management, Engineering Principles, Sustainability, Stakeholder Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here