Indikatiya, I H P R; Liyanage, M L D C J and Jayawardene, S M (2025) Managing intragroup conflicts between direct stakeholder's teams during construction stage: Case studies in Sri Lanka. Journal of Financial Management of Property and Construction, 30(3), pp. 500-517. ISSN 1366-4387
Abstract
Purpose – This study aims to identify the nature of intragroup conflicts between direct stakeholder's teams during the construction stage in Sri Lankan construction projects and how to manage their impact on project deliverables. Design/methodology/approach – This study used a qualitative research approach, adopting a case study-based research strategy. The required empirical data were collected using semi-structured interviews and a document review of four selected construction projects implemented in Sri Lanka. These selected projects are executed using a traditional separated procurement system with remeasurement contracts. A manual content analysis was used for data analysis. Findings – This study highlighted three main types of intragroup conflicts between direct stakeholder's teams that can arise during the construction stage of projects in Sri Lanka, as well as the causes and effects of those conflicts on project deliverables. The study also proposed proactive strategies to manage these intragroup conflicts. Originality/value – The ability to effectively manage intragroup conflicts between direct stakeholder's teams during construction stage directly impacts the project deliverables. However, how this can be explicitly managed during construction stage has not been adequately investigated in a Sri Lankan context. The existing study aims to bridge this gap. This study is of further originality as it analyzes the nature and extent of the impact of intragroup conflicts within direct stakeholder's teams toward the end project deliverables at the construction stage and proposes proactive strategies to manage them.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction stage; direct stakeholder's teams; intragroup conflicts; proactive strategy; project deliverables |
| Index terms: | case study, procurement system, Sri Lanka, remeasurement, interview, data analysis, content analysis, strategy, construction project, methodology, qualitative research |
| Subjects: | payment calculation, data collection methods, research design and methodology, data analysis and analytics, management, contractual arrangements, production management, Geography, research methods |
| Topics: | Procurement, Project Management, Geographical Context, Research Practice, Business Strategy |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here