Ershadi, Mahmoud (2021) Analysing and modelling the critical success factors of project management offices in the construction industry. PhD thesis, University of Newcastle, Australia.
Abstract
Rapid urbanization has led to an ever-increasing need for running megaprojects in a variety of construction and infrastructure sectors, which calls for the active involvement of many designers, subcontractors, and suppliers under the supervision of principal Engineering, Procurement, and construction (EPC) contractors. The contemporary literature emphasizes a need to investigate how project management offices (PMOs) can be effectively operated towards boosting resource productivity and embedding agile and integrated multi-project management mechanisms rather than relying on traditional stand-alone controls. This empirical research develops a PMO success model using a two-phase mixed-method study design; The first phase aims to identify success factors (quantitative approach) and the second phase explores optimal implementation strategies (qualitative approach). Structural equation modelling (SEM) was conducted using survey data collected from 395 experts in Australian principal contracting organizations. Five data-driven scales include (1) alignment to strategies and business objectives, (2) leverage organizational capacities, (3) competent human resources and supportive culture, (4) effective support of project delivery, and (5) effective information and knowledge management. This study extends the current literature and contributes to bridging a gap in understanding how these units should be optimally operated to capacitate contractors in handling multiple large infrastructure projects while addressing conflicting priorities.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Jefferies, Marcus; Davis, Peter and Mojtahedi, Mohammad |
| Uncontrolled Keywords: | project management office; pmo; critical success factors; construction industry; structural equation modelling; megaprojects; infrastructure; australia; engineering procurement and construction |
| Index terms: | human resource, information and knowledge management, contracting organization, infrastructure sector, critical success factor, megaproject, subcontractor, large infrastructure project, strategy, structural equation modelling, success factor, survey, construction industry, modelling, implementation, supervision, organizational capacity, project management, project delivery, urbanization, productivity, qualitative approach, designer, Australia |
| Subjects: | industry analysis, statistical analysis, sociology, project management theory and practice, management, health monitoring assessment and metrics, project delivery, control systems, profession, data collection methods, Geography, infrastructure engineering, research methods, contractual arrangements, knowledge management, analytical methods, strategic project management, urban planning, practitioner |
| Topics: | Research Practice, Information Management, Business Strategy, Governance, Roles and Professions, Human Resources, Organizational Design, Geographical Context, Project Management, Engineering Principles, Health and Safety, Procurement |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here