Heravi Torbati, Amir Hossein (2014) Improving construction management: An investigation into the influences of effective stakeholder involvement on project quality outcomes. PhD thesis, Queensland University of Technology, Australia.
Abstract
This research has developed a framework to improve the effectiveness and efficiency of stakeholder involvement during the early planning stages of residential construction projects, in order to improve many of the quality issues that occur during the construction phases of such projects. A mixed methods approach (survey, interviews and case studies) was employed to collect the required data. It is expected that with development, this framework can bring some significant benefits to future construction projects in terms of reducing rework and wastage, improving timely delivery and avoiding disputes. The research is also anticipated to produce three high impact journal articles.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Coffey, Vaughan and Trigunarsyah, Bambang |
| Uncontrolled Keywords: | quality management; stakeholder management; planning process; stakeholder involvement; quality issues; residential projects |
| Index terms: | planning process, efficiency, mixed method, case study, dispute, investigation, residential construction, quality issue, effectiveness, construction phase, quality management, interview, rework, journal, survey, construction project, residential project, stakeholder management, stakeholder involvement |
| Subjects: | operations management, research dissemination and communication, quality assurance, production management, economic development, project delivery, participation process, dispute resolution, data collection methods, project controls, construction integration, performance management |
| Topics: | Urban Studies, Time Control, Research Practice, Business Strategy, Stakeholder Management, Quality Management, Legal Issues, Project Management |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here