Too, Eric Gun Sim (2009) Capabilities for strategic infrastructure asset management. PhD thesis, Queensland University of Technology, Australia.
Abstract
Infrastructure organisations are operating in an increasingly challenging business environment as a result of globalisation, privatisation and deregulation. Under such circumstances, asset managers need to manage their infrastructure assets effectively in order to contribute to the overall performance of their organisation. In an external business environment that is constantly changing, extant literature on strategic management advocates a resource-based view (RBV) approach that focuses on factors internal to the organisation such as resources and capabilities to sustain organisation performance. The aim of this study is to explore the core capabilities needed in the management of infrastructure assets. Using a multiple case study research strategy focusing on transport infrastructure, this research firstly examines the goals of infrastructure asset management and their alignment with broader corporate goals of an infrastructure organisation. It then examines the strategic infrastructure asset management processes that are needed to achieve these goals. The core capabilities that can support the strategic infrastructure asset management processes are then identified. This research produced a number of findings. First, it provided empirical evidence that asset management goals are being pursued with the aim of supporting the broader business goals of infrastructure organisations. Second, through synthesising the key asset management processes deemed necessary to achieve the asset management goals, a strategic infrastructure asset management model is proposed. Third, it identified five core capabilities namely stakeholder connectivity, cross-functional, relational, technology absorptive and integrated information management capability as central to executing the strategic infrastructure asset management processes well. These findings culminate in the development of a capability model to improve the performance of infrastructure assets.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Betts, Martin and Kumar, Arun |
| Uncontrolled Keywords: | asset management; resource-based view; strategic management; strategic infrastructure; asset information; management system; transport infrastructure |
| Index terms: | globalization, connectivity, resource-based view, privatization, case study, strategy, asset management, management system, infrastructure asset management, strategic management, transport infrastructure, evidence, manager, deregulation |
| Subjects: | economic factors, evaluation and assessment methods, regulatory law, economic analysis, management, data collection methods, practitioner, networking, infrastructure and transport systems, asset management |
| Topics: | International Construction, Engineering Principles, Organizational Design, Digital Applications, Roles and Professions, Research Practice, Business Strategy, Legal Issues |
| Descriptive scope: | 5 PCTEA |
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