Kado, D and Bala, K (2015) Pareto analysis on the quality sections/factors prevalence of Nigerian design firms. In: Raiden, A and Aboagye-Nimo, E (eds.) Proceedings of 31st Annual ARCOM Conference, 7-9 September 2015, Lincoln, UK.
Abstract
Design Organisations bear greater responsibility in ensuring quality as they define the requirements of owners into drawings and specifications to contractors. The aim of this research is to establish the prevalence of Nigerian Design Firms in meeting requirements of identified quality management section/factors as well as identifying the vital quality sections/factors which have greater influence on their adherence to quality management provisions based on identified 20 quality sections/factors. Questionnaire survey was used to generate data for the study. Average Percentage Prevalence and Pareto Analysis approaches were adopted for analysis. The study established 73.22% overall average percentage quality section prevalence among the Nigerian Design Firms. This result placed the firms in the category that 'Require Serious Improvement.' Pareto Analysis identified Employee Training and Education (59.49% Overall Average Percentage Prevalence), External Design Review (62.01%), Design Contract Review (65.21%) and Performance Quality Audit (69.12%) as the major (vital) factors among the 20 that had influence on the design firms. It is recommended that adequate attention and action be paid by the Nigerian Design Firms in meeting the requirements of the identified quality section/factors for improved performance.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | design firms; pareto analysis; percentage prevalence; quality management |
| Index terms: | quality management, questionnaire, drawing, owner, quality audit, survey, design firm, pareto analysis, specification |
| Subjects: | quality assurance, sociology, contractual condition, technical documentation, quality control, practitioner, data collection methods |
| Topics: | Quality Management, Design Practice, Contract Administration, Research Practice, Roles and Professions, Stakeholder Management |
| Descriptive scope: | 3 PEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here