Aleman, Rene Orlando (2023) Assessing the lack of project management soft skills toward project completion rates. PhD thesis, Liberty University, USA.
Abstract
Project managers have a challenging yet rewarding occupation that directly affects everyone within the community. To overcome their challenges, project managers rely on their training, experience, and the skills they develop throughout their careers. This research aimed to determine if there is a correlation between applying interpersonal skills as a project manager and higher completion rates within the construction industry. Additionally, this research aimed to assess the relationship between interpersonal skills and quality completion rates in the construction industry. The study was conducted within the construction industry, specifically focusing on road and building construction, surveying project managers working for private companies and governmental agencies in Texas. The researcher collected data by interviewing 12 project managers and observing their work environments. There was a significant difference between project managers who understood and effectively applied interpersonal skills in their work environments versus those who did not effectively apply interpersonal skills. Project managers revealed the importance of developing interpersonal skills to manage projects effectively and efficiently. These findings indicate the need for interpersonal skills development, mentorship, and coaching programs.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Mensah, Godson K |
| Uncontrolled Keywords: | interpersonal skills; project management; completion rates; business |
| Index terms: | agency, interpersonal skill, career, program, building construction, occupation, surveying, construction industry, project management, work environment, project manager |
| Subjects: | human factors and perception, building construction, profession, health monitoring assessment and metrics, professional development, project management theory and practice, software systems, management, industry analysis, sociology |
| Topics: | Information Management, Research Practice, Roles and Professions, Construction Technology, Digital Applications, Organizational Design, Health and Safety, Project Management |
| Descriptive scope: | 3 PCT |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here