Bridging the gap: How generational work values influence job satisfaction and turnover intention in the construction industry

Aye, S. Y.; Santoso, D. S. and Dodanwala, T. C. (2026) Bridging the gap: How generational work values influence job satisfaction and turnover intention in the construction industry. Journal of Engineering, Design and Technology, 24(4), pp. 920-942. ISSN 1726-0531

Abstract

Purpose – Despite increasing workforce diversity, limited research examines how generational work value differences affect organizational outcomes in Asia's construction industry. Understanding this is crucial as misaligned values may reduce job satisfaction and increase employee turnover. This study aims to address this gap by investigating generational work value differences and their effects on job satisfaction and turnover intentions among construction employees in Myanmar. Design/methodology/approach – Questionnaire data were collected using stratified sampling with equal representation from Generations X and Y, yielding 350 responses from construction employees in Myanmar. The Mann–Whitney U test compared generational differences in work values, while correlation analysis examined relationships between work values, job satisfaction and turnover intentions across both generations. Findings – The results revealed that Generation Y rated freedom, intrinsic- and extrinsic-related factors of work values more importantly than Generation X. It was further identified that Generation X's work values had a more profound relationship with job satisfaction than Generation Y's. The work value dimensions influenced the turnover intentions of Generation X and Generation Y employees differently. Different approaches are required to enhance job satisfaction and mitigate turnover intentions among construction employees in Generation X and Generation Y. Originality/value – While prior studies focus mainly on Western contexts, this research advances understanding of generational work value differences in a developing Asian setting. By examining their effects on job satisfaction and turnover intentions, this study contributes to the limited literature on workforce dynamics in the construction industry.

Item Type: Article
Uncontrolled Keywords: generational differences; job satisfaction; turnover intention; work values
Index terms: Asia, methodology, questionnaire, Myanmar, turnover, dynamics, sampling, construction industry, dimension, employee turnover, construction employee, job satisfaction, correlation analysis
Subjects: management, industry analysis, systems engineering, statistical analysis, data collection methods, regions and continents, health monitoring assessment and metrics, research methods, Geography, practitioner, business management
Topics: Engineering Principles, Geographical Context, Health and Safety, Human Resources, Research Practice, Business Strategy, Roles and Professions
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here