Khoa, V. D.; Chinda, T. and Nguyen, N. H. (2026) Knowledge management process to enhance construction competitiveness in the long term: System dynamics modelling approach. International Journal of Construction Management, 26(9), pp. 1960-1977. ISSN 1562-3599
Abstract
Knowledge management (KM) is crucial for construction companies to achieve high competitiveness in the local and global markets. KM implementation is complex and requires a proper plan for long-term implementation. This study develops a systems dynamic (SD) model of the knowledge-based construction competitiveness index (KCCI) to examine complex relationships between the knowledge management process (KMP) implementation and the construction competitiveness (CC) enhancement using the KCCI. The knowledge-based construction competitiveness maturity level (KCCML) is also developed with the SD model to assess the current maturity level of the KMP implementation and plan for sustainable improvement. The study results reveal that with continuous support from the management and cooperation from the employees, the maturity level improves over time and achieves a superior level in the next 12 years. The management should focus on using and disseminating existing knowledge to progress to higher levels of maturity in a short period. To achieve a sustainable improvement, the management must create the KM working culture and invest in human and KM-related facilities, such as establishing the KM department and installing database systems that link information between owners, contractors, and suppliers. The KCCI and KCCML assist construction companies in assessing their current problems of KMP implementation and suggest areas for improvement to stay competitive in the global markets.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | interrelationship; knowledge management process; knowledge-based construction competitiveness index; maturity level; system dynamics modelling |
| Index terms: | system dynamics, construction company, implementation, database, knowledge management, competitiveness, modelling, markets, owner, maturity level, cooperation |
| Subjects: | economic analysis, analytical methods, professional development, organization, computing systems, evaluation, psychology, contractual arrangements, market analysis, sociology, data management |
| Topics: | Digital Applications, Research Practice, Information Management, Organizational Design, Business Strategy, Engineering Principles, Procurement, Stakeholder Management |
| Descriptive scope: | 3 PCT |
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