Making the link between bim's benefits and implementation

Dowsett, R and Harty, C (2016) Making the link between bim's benefits and implementation. In: Chan, P W and Neilson, C J (eds.) Proceedings of 32nd Annual ARCOM Conference, 5-7 September 2016, Manchester, UK.

Abstract

Despite the attention paid to measuring the perceived benefits of BIM increasing its adoption throughout the construction industry, important links between implementation, support and benefits have received little focus.This paper explores how the conditions of implementation define the benefits of BIM adoption. The findings from two case studies implementing and using BIM are presented and compared. The first is a large urban regeneration project and the second is a healthcare project.A well-recognised model of system success was mobilised from the field of information systems to reveal that irrespective of project size and type, without sufficient support that addresses business process reengineering implementation is focussed on technology and technical process. This confines the benefits to productivity and efficiency gains associated with technical changes, and any potential improvements to the effective exchange of information for collaboration are difficult to achieve because they are inextricably linked to process changes at an organisational level. In effect, limited focus on the organisational aspects of BIM adoption inhibits the scalability of the benefits the technology provides.Focus is on the disconnections between organisational level BIM implementation and project level BIM implementation. An incendiary issue for both cases was BIM awareness amongst project participants and stakeholders, however, the effect of this on implementation success varies within each case study.In using the Delone & McLean Model to systematically examine the system at a point of reconfiguration, benefits are captured relative to the implementation approach. This study highlights the significance of these interdependencies and argues for a more comprehensive approach to BIM benefits capture that recognises this to usefully inform implementation strategy development.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: BIM; implementation; benefits; assessment
Index terms: implementation, information system, construction industry, urban regeneration, organizational aspect, collaboration, reconfiguration, productivity, strategy, process change, efficiency, case study
Subjects: organization, business, data collection methods, contractual arrangements, post-disaster and reconstruction, performance management, management, information systems, industry analysis
Topics: Procurement, Research Practice, Business Strategy, Organizational Design, Quality Management, Urban Studies, Digital Applications
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here