An overview of emotional intelligence research in construction project management: Methodological concerns

Lawani, A (2016) An overview of emotional intelligence research in construction project management: Methodological concerns. In: Chan, P W and Neilson, C J (eds.) Proceedings of 32nd Annual ARCOM Conference, 5-7 September 2016, Manchester, UK.

Abstract

Emotional intelligence has been proliferated within the management literature in the last one and a half decade and has been recognised as an important factor for leaders in achieving organisational effectiveness. The development of the emotional intelligence concept span across various types of organisations in research studies.Based on the notion that management and emotion have not always been in unison, the paper discusses the evolution of management systems, the UK construction project management system and the rationale for the integration of emotion with construction project management.  A critical review on previous research carried out on emotional intelligence with regards to the construction industry was conducted which is the main aim of the research underpinning this paper.The findings indicate that majority of the study was quantitative and focused on establishing relationships between leadership styles and emotional intelligence and /or its relevance to construction project managers/engineers. Since the nature and characteristic of the construction environment and the supposed masculine 'stereotypes' pervading the industry tends to have an impact on the applicability of EI in managing the industry's relationships, examining the concept objectively may not present a complete picture. The results based on the reviewed studies suggest that the context of the construction industry needs to be considered more qualitatively by investigating real life experience of construction project managers. This paper has implications for researchers, journals, practitioners, universities and research institutions as it will inform the basis into exploring the realities of how project managers perceive emotional competences in the construction domain.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: emotional intelligence; construction project management; construction project manager; professional identity.
Index terms: identity, emotional intelligence, practitioner, construction project management, evolution, integration, competence, construction project, construction industry, project manager, management system, manager, research institution, stereotype, leadership style, journal, organizational effectiveness, engineer
Subjects: business, profession, research dissemination and communication, practitioner, psychology, environmental science, management, personnel development, project management theory and practice, production management, sociology, research management, organizational analysis, industry analysis, leadership
Topics: Urban Studies, Human Resources, Organizational Design, Research Practice, Project Management, Roles and Professions, Sustainability
Descriptive scope: 3 PCT

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here