Relational contracting conceptual model for public sector construction organisations: An Indian context

Tawalare, A and Laishram, B (2018) Relational contracting conceptual model for public sector construction organisations: An Indian context. Construction Economics and Building, 18(2), pp. 70-91. ISSN 2204-9029

Abstract

Adoption of relational contracting in public sector construction organisations is more difficult than in private sector organisations due to the inherent rigidity of public sector. Therefore, implementation of the relational contracting processes should be treated as an organisational change management process in public sector organisations. The purpose of this paper is to develop a relational contracting conceptual model (RCMM) by integrating success factors for positive change management in public sector organisations. A qualitative research methodology comprising two rounds of expert interviews was used. The first round of interviews was conducted to gauge the present level of relational contracting in public sector construction organisations. The second round of interviews was conducted to validate the relational contracting conceptual model by integrating success factors of change management in public sector organisations. The relational contracting model highlighted the importance of a need to develop a vision for partnering, stakeholder analysis and consensus building among them, empowerment of operational level employees and their participation in plan execution, time bound review meetings of top management on site to show commitment, resolution of disputes and fast decision making along with publication of the performance reports. The paper presents a critical insight on relational processes of public sector construction organisations in India in the context of organisational change management model which has not been the focus in majority of the previous research studies.

Item Type: Article
Uncontrolled Keywords: Indian construction industry; relational contracting conceptual model; change management; partnering; public sector
Index terms: relational contracting, partnering, construction organization, empowerment, consensus building, interview, organizational change, public sector organization, success factor, public sector, commitment, change management, stakeholder analysis, dispute, top management, methodology, decision-making, qualitative research, publication, private sector organization, implementation, construction industry, India, resolution
Subjects: research design and methodology, organization, business, research dissemination and communication, data collection methods, dispute resolution, psychology, health monitoring assessment and metrics, contractual arrangements, participation process, research methods, management, Geography, decision analysis, conflict resolution, partnership management, collaborative management, industry analysis, administrative law
Topics: Research Practice, Geographical Context, Information Management, Business Strategy, Health and Safety, Procurement, Risk Management, Stakeholder Management, Human Resources, Legal Issues, Organizational Design
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here