Conceptual argument about drift into failure masked by work pressures on construction sites in South Africa

Emuze, F (2019) Conceptual argument about drift into failure masked by work pressures on construction sites in South Africa. In: Gorse, C and Neilson, C J (eds.) Proceedings of 35th Annual ARCOM Conference, 2-4 September 2019, Leeds Beckett University, Leeds, UK.

Abstract

People as a problem to control mostly accounts for human failure studies focused on an industrial workplace. An argument from some of the studies pertains to the proposition that drifts into failure in adaptive organisational processes is influenced by local workplace factors, which is inclusive of human contributions. This paper makes a conceptual argument against embedded violations in the work of artisans and supervisors because such a situation slowly and incrementally moves the system to the edge of the safety envelope. Through an inductive approach that used a semi-structured instrument for face-to-face interview data collection, the views of twenty-five construction practitioners were obtained on the safety violations embedded in the work of site operatives. The textual data from the interviews and on-site observations confirm that violation that is not limited to poor housekeeping, and inappropriate or non-usage of personal protective equipment (PPE) exist as part of regular work routines in construction. The muted causes of the violations by the interviewees include the lack of management commitment, safety training, worker involvement in safety, safety communication and feedback, and the refusal to adhere to safe work procedures (SWPs). Given that regular work executed by normal people precede failures in a sociotechnical system, the notion of 'drift into failure' is used to make the conceptual argument that generates insight into how to curtail the loss of safety control occasioned by violations on project sites. The conceptual argument reinforces the idea that persistent work pressure that site operatives have to confront in construction is a fuel for a drift into failure.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: compliance; construction; safety; site work; violations
Index terms: construction site, face, commitment, construction practitioner, inductive approach, interview, compliance, routine, South Africa, supervisor, safety training, violation, site work, site operative, personal protective equipment
Subjects: site logistics, psychology, work location, practitioner, data collection methods, regulatory law, occupational health and safety management, sociology, Geography, health safety and environment, professional development, research methods
Topics: Roles and Professions, Health and Safety, Information Management, Geographical Context, Research Practice, Site Management, Organizational Design, Legal Issues
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here