Gunasekara, H G and Sridarran, P (2021) Barriers in blockchain technology adoption for facilities management procurement process in Sri Lanka. In: Scott, L and Neilson, C J (eds.) Proceedings of 37th Annual ARCOM Conference, 6-7 September 2021, Online Event, UK.
Abstract
Procurement has become an essential facilities management business operation. With the increase of complexity and transparency issues in existing procurement processes, the adoption of an advanced digital technology is required. As a solution, this study investigates the existing barriers in adopting blockchain technology for facilities management procurement process in the Sri Lankan context and presents the potential solutions to overcome them. A qualitative approach was adopted for this study and blockchain technology experts in information technology field and research field were interviewed using semi-structured interviews until the data saturation was achieved. Findings revealed, main adoption barriers related to socio-cultural, legal, economical, technical, political and administrative categories. Resistance to change, absence of laws and regulations, financial incapability, absence of a customised solution for the use case and less autonomy are some of the identified barriers. Conduct training and awareness on blockchain technology, identify system requirements and the system design properly, and develop laws and regulations for blockchain technology adoption are some of the proposed solutions. The research concludes by guiding facilities management and information technology professionals to overcome the identified barriers.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | blockchain technology; facilities management; procurement; Sri Lanka |
| Index terms: | interview, procurement process, qualitative approach, Sri Lanka, regulation, digital technology, facilities management, blockchain, transparency, technology adoption, information technology, complexity |
| Subjects: | research methods, management, professional development, Geography, systems engineering, political science, data collection methods, computing systems, contractual arrangements, innovation and technology management |
| Topics: | Digital Applications, Business Strategy, Geographical Context, Research Practice, Information Management, Engineering Principles, Procurement, Governance |
| Descriptive scope: | 4 PCEA |
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