Adeniyi, O; Rathnasiri, P; Thurairajah, N and Ojo, L D (2022) Enhancing property resilience to flood: Lessons learned from the recovery of flooded hospitality premises. In: Tutesigensi, A and Neilson, C J (eds.) Proceedings of 38th Annual ARCOM Conference, 5-7 September 2022, Glasgow Caledonian University, Glasgow, UK.
Abstract
Flood is one of the main climate-related challenges of this age and to mitigate and adapt to some of its impacts; the importance of learning from the past cannot be overemphasised. Some studies have been conducted on business recovery; but further understanding is needed on how to ensure the resilience of the business premises. This study is a cross-case analysis of the recovery process of three hospitality business organisations. The study involved 9 interviews with key management officials and key actors in the preparatory and recovery process. The interviews focused on the capabilities deployed pre-, during- and post-flood events. The themes that emerged were classified under appropriate headings and discussed concerning disaster phases and the built environment. One of the key findings of the study is the importance of a dynamic approach to stakeholder identification and management for a speedy recovery in a flood risk area. It is important to note that the appropriate accumulation and utilisation of existing knowledge is germane. Indeed, the submissions based on the first-hand experience of the respondents in this study will be very useful for business and property owners.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | business; flood; property; recovery; resilience |
| Index terms: | interview, recovery, hospitality, stakeholder identification, lessons learned, property owner, cross-case analysis, built environment |
| Subjects: | data collection methods, data analysis and analytics, participation process, operations management, professional development, infrastructure and transport systems, industry analysis, sociology |
| Topics: | Urban Studies, Stakeholder Management, Information Management, Research Practice, Project Management |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here