Kyalisiima, C; Tutesigensi, A and Kayondo, M (2022) Is the competence of internal stakeholders in construction projects an antidote to construction contract disputes? In: Tutesigensi, A and Neilson, C J (eds.) Proceedings of 38th Annual ARCOM Conference, 5-7 September 2022, Glasgow Caledonian University, Glasgow, UK.
Abstract
Previous research on construction disputes has focused on identifying general sources of disputes. However, the occurrence of disputes follows causal sequences which have not been sufficiently studied. With increasing investment in megaprojects, the construction industry is bound to suffer consequences of disputes whose occurrence mechanisms have not been thoroughly investigated. Against this background, research was undertaken to improve the understanding of causal sequences of sources of disputes to facilitate better project performance. The research adopted a single case study strategy of an infrastructure megaproject. Secondary data including project reports, contract documents, minutes of meetings, and project communications were collected and analysed using thematic analysis. The findings show that while the sources of the dispute studied are numerous, their primary cause is the limited competence of internal project stakeholders. The results demonstrate the need for improving the competence of construction professionals in the areas of construction contracts, procurement management, contract administration, and project governance.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | competence; developing countries; disputes; infrastructure; megaprojects |
| Index terms: | megaproject, construction dispute, construction industry, project performance, construction contract, contract document, project stakeholder, thematic analysis, competence, construction project, construction professional, secondary data, dispute, strategy, procurement management, governance, case study, project communication, developing country, contract administration |
| Subjects: | sociology, procurement strategy, industry analysis, management, project management theory and practice, contract management, personnel development, development economics, professional development, contractual condition, methods and analysis, production management, strategic project management, contract type, business, data collection methods, dispute resolution |
| Topics: | Business Strategy, Information Management, Project Management, Research Practice, Stakeholder Management, Governance, Procurement, Legal Issues, International Construction, Human Resources, Contract Administration |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here