Considering, creating and delivering social value: Problematic polarisations

Raidén, A B and King, A (2022) Considering, creating and delivering social value: Problematic polarisations. In: Tutesigensi, A and Neilson, C J (eds.) Proceedings of 38th Annual ARCOM Conference, 5-7 September 2022, Glasgow Caledonian University, Glasgow, UK.

Abstract

Social value as a concept has evolved rapidly over the last decade or so. We observe polarisation in the understanding and appreciation of what it means to consider, create, and deliver social value. Divergence and tensions are arising between those who run value-based businesses and do social value, and those who focus on measuring social value as an 'added value'. We explore these different approaches to conceptualising and operationalising social value using case examples from industry. Deontological theory of ethics and accounting principles offer the analytical framework for our critical discussion. We voice concerns about the development of a 'social value industry' and the aspiration to devise a single definition and list of all things social value vis-à-vis a values-driven and contextual approach. At the heart of our discussion is a fear that the polarisation may begin to devalue the concept, and the well-intended principles behind social value that have made it visible over the past decade may be lost. We forward an argument for social value to be seen and used as a tool to address one of the grand challenges of our time, the 'planet, people and prosperity' agenda connected to the UN Sustainable Development Goals (SDGs) and Building Back Wiser.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: social value; ethics; polarisation; sustainable development goals
Index terms: ethics, added value, analytical framework, heart, accounting, sustainable development goal, social value
Subjects: ethical practice, data analysis and analytics, economic analysis, sociology, sustainable design, medical science and clinical practice
Topics: Urban Studies, Sustainability, Research Practice, Business Strategy, Health and Safety
Descriptive scope: 4 PCTA

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