Sateei, S and Sundquist, V (2022) Knowledge integration through resource combining: The case of a national standard framework for hospital design. In: Tutesigensi, A and Neilson, C J (eds.) Proceedings of 38th Annual ARCOM Conference, 5-7 September 2022, Glasgow Caledonian University, Glasgow, UK.
Abstract
The hospital design process contains technical and organisational challenges. The paper investigates how the Swedish national healthcare project framework and database, Program for Technical Standard (PTS), is used to facilitate knowledge integration within and across hospital projects and the outcomes thereof. The study covers data from 7 Swedish regions based on 12 semi-structured interviews with 14 facility mangers, 2 property managers as well as the national system administrator for PTS. PTS is considered to support the design process; however, some actors also perceive that PTS as a standard is not compatible with the call for adaptation. By mapping how the specific resource, PTS, is combined differently in various resource constellations, the results show that the value is contingent on the integration (or lack of) of numerous technical and organisational resources interfaces within and across organisations, projects, and regions. In particular, the perceived value of using the standard framework relates to its integration with the client's internal resources and project processes, and the matureness of digital competence. The divergence of knowledge integration is shown to be present on a project level as well as on a national level among the regions.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | client; design process; network; health care |
| Index terms: | database, mapping, interview, program, adaptation, design process, competence, health care, integration, manager, knowledge integration |
| Subjects: | design methods, organizational analysis, public and environmental health, practitioner, data collection methods, personnel development, spatial and geospatial analysis, user focus, professional development, data management, software systems |
| Topics: | Human Resources, Digital Applications, Information Management, Roles and Professions, Health and Safety, Research Practice, Design Practice, Organizational Design |
| Descriptive scope: | 3 PCE |
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