Technology adoption in public client organisations: Institutional perspectives from Sweden and the Netherlands

Troje, D and Sloot, R (2023) Technology adoption in public client organisations: Institutional perspectives from Sweden and the Netherlands. In: Tutesigensi, A and Neilson, C J (eds.) Proceedings of 39th Annual ARCOM Conference, 4-6 September 2023, University of Leeds, Leeds, UK.

Abstract

Public construction clients have a large role to play in contributing to sustainable development, but previous research has found that they are slow to adopt new sustainable technologies. This inertia is investigated by studying two cases of public clients, the first being public housing companies in Sweden, and the second being the public infrastructure transport agency in the Netherlands. By comparing and contrasting the experience of technology adoption in two different geographical contexts and in two different sub-sections of the construction sector (housing vs. infrastructure, small client vs. large client), we can get a more comprehensive understanding of why technology adoption is limited in the sector. The findings show how technology adoption is difficult in public client organisations due to institutionalised norms and bureaucracy, overemphasis on the financial bottom line, and a short-term project-based logic and more long-term asset management logic competing for dominance. By applying an institutional logics framework, the paper contributes an understanding of not only what change is difficult, but also why it is difficult, and what issues the sector must address to construct for the future.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: change; institutional logics; public client; technology adoption.
Index terms: public construction, public housing, public client, agency, construction sector, norms, housing, technology adoption, institutional logic, public infrastructure, asset management, Netherlands, sustainable development, Sweden
Subjects: Geography, health safety and environment, theoretical framing, industry analysis, infrastructure and transport systems, sociology, asset management, building construction, construction type, innovation and technology management
Topics: Engineering Principles, Research Practice, Geographical Context, Health and Safety, Business Strategy, Construction Technology, Stakeholder Management
Descriptive scope: 3 PCT

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here