Zulu, S; Saad, A; Kavishe, N and Unuigbe, M (2023) Digital innovation and intra-organisational change: A challenge for the construction industry. In: Tutesigensi, A and Neilson, C J (eds.) Proceedings of 39th Annual ARCOM Conference, 4-6 September 2023, University of Leeds, Leeds, UK.
Abstract
Studies have examined the impact of digital technology adoption on the construction industry. However, there has been limited empirical consideration of the types and consequences of intra-organisational change due to digitalisation. There are different ways in which organisational change management studies can be categorised, including, for example, the process of change and the content of change. A review of general change management literature shows that studies on organisation change broadly have focused on the reasons for change and the impact of the organisational change. This paper considers that digital innovation is placed as a key driver for the reason for organisation change. While anecdotal evidence and a few empirical studies exist that address the impact of digital innovation-driven intra-organisation change, such discussions tend to be uni-dimensional and lack the use of specific theoretical frameworks. This study takes a multi-dimensional perspective in exploring the digital-driven intra-organisation change using organisational change theory. The study is based on a survey methodology using structured interviews. It is considered that this contributes to the wider understanding of the implications of digital technology innovation on projects and organisations.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | digitalisation; digital innovation; organisational change; intra-organisational change; organisational theory |
| Index terms: | methodology, empirical study, evidence, digital technology, construction industry, organizational change, interview, digitalization, organizational theory, change management, survey |
| Subjects: | industry analysis, research methods, management, digital technology, computing systems, business, evaluation and assessment methods, data collection methods |
| Topics: | Organizational Design, Digital Applications, Research Practice |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here