Yap, J B H; Hew, Q L T and Skitmore, M (2022) Student learning experiences in higher education: Investigating a quantity surveying programme in Malaysia. Construction Economics and Building, 22(1), pp. 1-20. ISSN 2204-9029
Abstract
Higher education institutions (HEIs) play a crucial role in fostering quality education. This paper examines the attributes that influence student learning experiences in a quantity surveying (QS) programme in a Malaysian private HEI and uncovers the underlying factors involved. The significance of these attributes as recognised by the students, obtained through a questionnaire survey, are subsequently presented. The findings reveal that the five most important attributes are closely related to the lecturer, namely the lecturer’s preparedness, responsiveness, interpersonal and communication skills, clarity and academic experiences. An exploratory factor analysis identifies the five major underlying factors to be the quality of academic learning to relate to professionalism and competency of lecturers, quality of academic services and support facilities, interpersonal connections and external considerations, curriculum structure and physical environment and facilities. Understanding these factors could help HEIs to devise effective strategies to enhance the quality of service and programme in higher education, which can result in a greater impact on the effectiveness of contemporary QS education and the reputation of the HEI as well as fostering student satisfaction and loyalty.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | quantity surveying; higher education; student experience; student perspectives |
| Index terms: | quality of service, communication skill, learning experience, professionalism, effectiveness, questionnaire, student satisfaction, survey, student experience, higher education, programme, strategy, student perspective, surveying, higher education institution, exploratory factor analysis, Malaysia |
| Subjects: | Geography, professional development, management, public and environmental health, performance management, student development, statistical analysis, project controls, professions and roles, educational institutions, learning methods, data collection methods, health monitoring assessment and metrics, curriculum design |
| Topics: | Quality Management, Organizational Design, Education, Time Control, Geographical Context, Research Practice, Information Management, Business Strategy, Health and Safety |
| Descriptive scope: | 4 PCEA |
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