Ismail, Z A (2014) System development toward effective maintenance management practices. Built Environment Project and Asset Management, 4(4), pp. 406-422. ISSN 2044-124X
Abstract
Purpose: The current maintenance management method has affected the efficiency of the building facility management at Polytechnics. Many issues such as poor service delivery, inadequate finance, poor maintenance planning and maintenance backlogs have emerged due to the usage of conventional method application (paper-based form and unsystematic database). Therefore, the proposed system improvement is intended to be used for maintenance management practices at Malaysian Polytechnics in order to provide high quality of building facility with safe and healthy environments. The paper aims to discuss these issues.; Design/methodology/approach: Eight Polytechnics were selected based on major problems of using conventional method in the comparison to investigate the maintenance management practices in each Polytechnic.; Findings: The overall findings of this research indicated; poor service delivery, inadequate financial, poor maintenance planning and maintenance backlogs. The system architecture and the conceptual process model are presented to integrate the information database and maintenance management processes in improving the building diagnosis approach and decision-making process for managing building maintenance.; Originality/value: This new system development provides a better maintenance assessment for identifying symptoms, causes and reasons of building defects without depending on the expensive instruments, for instance, non-destructive testing (NDT) and sensor technology. It also has the potential to become the successful technology in assisting the maintenance contractors, clients and developer for effective management of maintenance defects at Polytechnic.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | building facility management; conventional method; efficiency; maintenance management; maintenance management system; Malaysian polytechnic |
| Index terms: | system architecture, methodology, database, decision-making process, maintenance management system, service delivery, building maintenance, non-destructive testing, efficiency, polytechnic, building defect, maintenance management, maintenance contractor |
| Subjects: | design theory, construction type, practitioner, professional practice, maintenance engineering, research methods, performance management, management, professional development, service delivery, educational institutions, decision analysis, data management |
| Topics: | Education, Quality Management, Digital Applications, Design Practice, Construction Technology, Roles and Professions, Risk Management, Information Management, Engineering Principles, Project Management, Research Practice, Business Strategy |
| Descriptive scope: | 3 PCT |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here