Bosch, A; Volker, L and Koutamanis, A (2015) BIM in the operations stage: Bottlenecks and implications for owners. Built Environment Project and Asset Management, 5(3), pp. 331-343. ISSN 2044-124X
Abstract
Purpose - The use of Building Information Modelling (BIM) in the Netherlands is increasing. Studies show that BIM is mainly used in the lifecycle stages of initiation, development and realisation. Owners and operators are presumably yet to discover the added value of BIM for maintenance and information management within their organisations. The purpose of this paper is to investigate information management during the operations stage from the viewpoint of owners and determines the added value of BIM within this growing field of construction. Design/methodology/approach - This research is based on a literature review, explorative interviews and process modelling. In total, 21 semi-structured interviews were conducted among public real estate and infrastructure owners and operators, software companies, service providers and contractors. Findings - This paper provides empirical insights into the sources of inefficiency and ineffectiveness in the activities of Dutch semi-public and public clients. It finds that the current added value of BIM in the operations stage is marginal. The main reasons for this are a lack of alignment between the supply of and demand for information and the context-dependent role of information. Practical implications - The authors propose a structured approach that supports client organisations in establishing greater alignment between the supply of and demand for information, and a less context-dependent role for information during the operations stage. Originality/value - In contrast to previous studies, this paper offers a new perspective on BIM in the operations stage, a growing field of interest in practice and science.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Netherlands; operations; information management; building information modelling; asset management; client organization |
| Index terms: | public client, methodology, real estate, lifecycle, owner, Netherlands, asset management, science, literature review, client organization, building information modelling, interview, added value, process modelling |
| Subjects: | information systems, sociology, asset management, Geography, research methods, data analysis and analytics, project delivery, economic analysis, design analysis, real estate economics, specialized education, data collection methods, client relations |
| Topics: | Business Strategy, Research Practice, Project Management, Geographical Context, Stakeholder Management, Design Practice, Urban Studies, Digital Applications, Education |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here