Roofing distributor employee perception: Workforce attraction/retention and need

Lucas, J; Gajjar, D; Loadholt, G and Davis, D (2023) Roofing distributor employee perception: Workforce attraction/retention and need. Construction Economics and Building, 23(3-4), pp. 3-24. ISSN 2204-9029

Abstract

Workforce attractions and needs development are present at all levels of the construction industry, from general contractors down to trade contractors and their distributors. Specifically, the roofing industry faces a severe decline in workforce strength in all areas, including distribution. This study aims to collect and present workforce data that distributor companies can use to create an attractive company culture to strengthen their workforce. This study collected data via survey and analyzed current workforce satisfaction, attraction, retention factors, and demographics in the roofing industry. Findings yield that the overall work and the yearly compensation were key factors for attraction and retention. The study results illustrate the development of workforce needs in the affordability of benefits and career path. The importance of this study lies in the ability of distributor companies to understand areas they are doing well in and identify areas that need to be improved and incorporate the findings in developing recruitment material for new employees.

Item Type: Article
Uncontrolled Keywords: employment; recruitment; retention; roofing
Index terms: compensation, demographics, construction industry, affordability, recruitment, trade contractor, roofing, career, face, employment, general contractor, survey, satisfaction, retention
Subjects: professional development, management, design practice, industry analysis, demography, practitioner, dispute resolution, data collection methods, project delivery, economic analysis, psychology
Topics: Organizational Design, Human Resources, Urban Studies, Legal Issues, Design Practice, Roles and Professions, Information Management, Project Management, Research Practice, Business Strategy
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here