Hussain, R S; Ruikar, K; Enoch, M P; Brien, N and Gartside, D (2017) Process mapping for road works planning and coordination. Built Environment Project and Asset Management, 7(2), pp. 157-172. ISSN 2044-124X
Abstract
An investigation on streamlining road works administrative processes to enhance coordinated working at Derby City Council reveals that inherent silo working and processes built around fragmented IT systems creates process inefficiency.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | case studies; management; construction management; efficiency; public sector; business analysis; transport; process analysis |
| Index terms: | mapping, business analysis, case study, streamlining, efficiency, public sector, process analysis, investigation, coordination |
| Subjects: | data collection methods, management, administrative law, performance management, financial analysis, spatial and geospatial analysis |
| Topics: | Cost Management, Business Strategy, Legal Issues, Quality Management, Research Practice, Organizational Design |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here