Stakeholder management in PPP projects: External stakeholders' perspective

Amadi, C; Carrillo, P and Tuuli, M (2018) Stakeholder management in PPP projects: External stakeholders' perspective. Built Environment Project and Asset Management, 8(4), pp. 403-414. ISSN 2044-124X

Abstract

Purpose: This paper focusses on external stakeholders' perspective of stakeholder management in public–private partnerships (PPP) projects within the context of developing countries where public opposition to PPP projects is prevalent. The purpose of this paper is to identify the key enablers to PPP projects' success from the perspective of external stakeholders. Design/methodology/approach: Data were collected from two case studies via semi-structured interviews in two PPP project locations in Nigeria. In total, 14 external stakeholders comprising community leaders, trade unionists and human right activist participated in the research. Findings: Five key enablers of external stakeholder management were identified. These are as follows: the choice of project location; transparency of the internal stakeholders; timing of stakeholder engagement; knowledge of PPP; and relationship with internal stakeholders. Originality/value: External stakeholders' perspective of stakeholder management in PPP projects within the context of developing countries new to PPP has been established. The practical implications of the five enablers can be used by policy makers and industry professionals to ensure effective stakeholder management of PPP projects.

Item Type: Article
Uncontrolled Keywords: construction works; end-users; PPP; projects; roads; stakeholder management
Index terms: interview, developing country, case study, partnership, Nigeria, methodology, stakeholder engagement, construction work, external stakeholder, stakeholder management, transparency
Subjects: partnership management, sociology, research methods, Geography, professional development, development economics, operations management, participation process, data collection methods, community and social dimensions
Topics: Information Management, Research Practice, Geographical Context, Project Management, Stakeholder Management, International Construction
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here