Critical success factors for large building construction projects: Perception of consultants and contractors

Purpose: The literature revealed a limited number of studies on critical success factors (CSFs) in Saudi Arabia. These studies were either outdated, covered limited factors or focused on very specific issues of a project. In response to this knowledge gap, the purpose of this paper is to identify and assess the factors which affect the success of construction projects in Saudi Arabia. Design/methodology/approach: In all, 91 CSFs were identified from the literature, and grouped under eight categories according to categorization schemes adopted by earlier studies and common characteristics shared by the factors. A questionnaire survey was adopted since it permits the collection of large volumes of data in a short period. In total, 61 responses from industry experts were used to compute the significance index for each factor and rank the most CSFs. Findings: Contractors viewed the three most significant CSFs as “competency and capability of the contractors' key personnel in different disciplines,” “adequacy of labor resources and their skills” and “the impact of the project on the public.” Consultants viewed the three most significant CSFs as “competency and capability of the consultants' key personnel in different disciplines,” “clear communication channels between the owner/PM and the designer” and “PM competency, authority and involvement.” Originality/value: Although a significant number of studies have investigated CSFs for construction projects, these studies do not provide an extensive list of CSFs, and none have studied CSFs in large-scale construction projects in Saudi Arabia from the viewpoint of two key stakeholders. This study attempts to address this knowledge gap.