Wuni, I Y and Shen, G Q (2020) Stakeholder management in prefabricated prefinished volumetric construction projects: Benchmarking the key result areas. Built Environment Project and Asset Management, 10(3), pp. 407-421. ISSN 2044-124X
Abstract
Purpose: Prefabricated prefinished volumetric construction (PPVC) projects are industrialized building systems that are co-created. Thus, effective management of the involved stakeholders is required to ensure project success. However, knowledge of how best to manage the diverse stakeholders in PPVC projects is limited. This research identified and prioritized the success factors or key result areas (KRAs) for the effective stakeholder management (SM) in PPVC projects. Design/methodology/approach: A quantitative research design was implemented involving a literature review and structured questionnaire survey with international PPVC experts. The research identified and statistically analysed 12 KRAs for SM in PPVC projects. Findings: Analysis showed that the top three KRAs for SM in PPVC projects include: effective working collaboration, communication and information sharing among participants; effective coordination of the PPVC supply chain segments; and early involvement of relevant stakeholders in the PPVC project. A factor analysis clustered the 12 KRAs into stakeholder analysis and early involvement, effective communication and information sharing and stakeholder interest integration and conflict management. Practical implications: The paper identified and prioritized the KRAs required for the effective SM in PPVC projects. To practitioners, the results may serve as decision support on the key areas to focus to ensure effective SM in PPVC projects and may guide the efficient allocation of limited resources. Originality/value: This research constitutes the first exclusive attempt at identifying and benchmarking the generic KRAs required for effective SM in PPVC projects and contributes to the SM body of knowledge in industrialized construction.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | benchmarking; key result areas; off-site manufacturing; prefabricated prefinished volumetric construction; project team; stakeholder management |
| Index terms: | success factor, survey, stakeholder analysis, industrialized building system, literature review, quantitative research, project success, decision support, off-site manufacturing, conflict management, industrialized construction, coordination, benchmarking, project team, body of knowledge, stakeholder management, practitioner, information sharing, factor analysis, questionnaire, methodology, integration, collaboration, construction project |
| Subjects: | participation process, knowledge management, data analysis and analytics, project delivery, health monitoring assessment and metrics, data collection methods, construction type, practitioner, organizational analysis, conflict resolution, building construction, decision analysis, statistical analysis, manufacturing engineering, management, performance measurement, research methods, data exchange, production management, project management theory and practice |
| Topics: | Construction Technology, Risk Management, Stakeholder Management, Roles and Professions, Research Practice, Project Management, Engineering Principles, Information Management, Health and Safety, Organizational Design, Quality Management, Digital Applications |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here