Occupants' perceived importance and satisfaction with the indoor environmental quality of a green building

Agyekum, K; Hammond, S F and Salgin, B (2021) Occupants' perceived importance and satisfaction with the indoor environmental quality of a green building. Built Environment Project and Asset Management, 11(4), pp. 627-642. ISSN 2044-124X

Abstract

This study examines occupants' satisfaction with the indoor environmental quality (IEQ) of a green-certified building [The Green Star South Africa (SA) Building] in Ghana. Views of 300 respondents are solicited on 15 IEQ (obtained through a critical review of the literature and complemented with a pilot interview on the subject) parameters. Data obtained are analysed using both descriptive and inferential statistics. suggest that occupants are generally satisfied with five critical aspects of IEQ. The results also indicate that the occupants perceive five key IEQ parameters to have high levels of importance. Further inferential analysis of the parameters revealed that two core IEQs require the highest levels of improvement actions. The study was conducted in Ghana and analysed occupants' perceptions of working within one green-certified building. Again, the collection of the occupants' responses was not linked with the direct measurement of physical characteristics of the IEQ parameters of the building. Hence, the findings cannot be generalised. Practically, the study contributes to providing all stakeholders involved in the Green Star SA Ghana certification system with the relevant feedback for their decision-making on current and future projects to be certified under this certification system. This study provides valuable information on the performance of IEQ parameters of the building and points out potential IEQ areas that need improvement efforts, especially concerning current and future facilities certified under this certification system.

Item Type: Article
Uncontrolled Keywords: indoor environmental quality; Ghana; green development; productivity; statistical analysis; decision making; South Korea; USA; China; South Africa; Ghana; Australia
Index terms: China, statistics, South Africa, green development, indoor environmental quality, green building, decision-making, physical characteristic, Australia, statistical analysis, Ghana, South Korea, productivity, certification, satisfaction, interview
Subjects: sustainable design, material properties and characteristics, Geography, design practice, management, administrative processes, environmental health, decision analysis, data collection methods, mathematical modelling, data science, project delivery
Topics: Design Practice, Contract Administration, Research Practice, Geographical Context, Project Management, Construction Materials, Business Strategy, Sustainability, Risk Management
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here