A "knowledge value chain" framework for contractor organisations to maximise chances of winning tenders

Dewagoda, K G; Perera, B and Senaratne, S (2021) A "knowledge value chain" framework for contractor organisations to maximise chances of winning tenders. Built Environment Project and Asset Management, 11(4), pp. 577-593. ISSN 2044-124X

Abstract

Knowledge is a critical asset that places contractor organisations at a competitive advantage when they take part in competitive tendering. However, a dearth of literature exists on the mechanisms that contractor organisations can adopt to utilise knowledge to gain competitive advantage and win tenders through competitive tendering. The study adopted an interpretive stance with a qualitative approach that comprised a literature review, 15 expert interviews and three case studies. The literature review and expert interview findings were used to develop an intermediate framework of knowledge value chain (KVC), while the case study findings were used to develop the final KVC framework with the intermediate framework as the basis. The study developed, in three distinctive steps, a KVC framework based on Powell's (2001) KVC for use by the tendering divisions/units of contractor organisations employing quantity surveyors (QSs) to handle tendering work and to increase their chances of winning tenders. The study developed a KVC framework for the use of contractor organisations to maximise their chances of winning tenders in the field of quantity surveying.

Item Type: Article
Uncontrolled Keywords: competitive advantage; quantity surveyors; tendering; strategic management; case studies; knowledge management; contractors; supply chains; organizational learning; feedback
Index terms: quantity surveying, organizational learning, interview, competitive advantage, contractor organization, competitive tendering, surveying, case study, literature review, qualitative approach, knowledge value chain, strategic management, knowledge management
Subjects: organization, profession, data collection methods, health monitoring assessment and metrics, data analysis and analytics, professional development, tendering, research methods, management, market analysis
Topics: Organizational Design, Roles and Professions, Procurement, Health and Safety, Business Strategy, Information Management, Research Practice
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here