The mediating role of work–family conflict on role overload and job stress linkage

Dodanwala, T C; Santoso, D S and Shrestha, P (2022) The mediating role of work–family conflict on role overload and job stress linkage. Built Environment Project and Asset Management, 12(6), pp. 924-939. ISSN 2044-124X

Abstract

Purpose: The present study first explored the different dimensions of work–family conflict and job stress. It then evaluated the mediating role of time and strain-based work–family conflict on the relationship between role overload and psychological stress and role overload and physiological stress. Design/methodology/approach: The study utilized a quantitative data collection approach through a questionnaire design. With the aid of the questionnaire, 308 samples were collected from the project-level staff of ten construction organizations in Sri Lanka. The collected data were analyzed using a structural equation modeling approach to address the research hypotheses. Findings: Results supported the mediating role of work–family conflict on the relationship between role overload and job stress. Specifically, the time and strain-based work–family conflict combined partially mediated the effect of role overload on psychological stress. While strain-based work–family conflict fully mediated the effect of role overload on physiological stress. Hence, the organizations that seek employee well-being should focus on developing a conducive working environment with a focus on a reasonable workload for everyone. Besides, the management should give special consideration to working hours as it affects both the employees' stress levels and family life. Originality/value: This study added the mediating role of time and strain-based work–family conflict to the previous empirical research on the relationship between role overload and job stress dimensions. Besides, this study discusses the different dimensions of work–family conflict and job stress, which is a less explored area in the construction literature.

Item Type: Article
Uncontrolled Keywords: job stress; role overload; role stressors; well-being; work–family conflict
Index terms: workload, linkage, structural equation modelling, construction organization, stressors, dimension, psychological stress, Sri Lanka, questionnaire, working hours, methodology, well-being, job stress
Subjects: health monitoring assessment and metrics, business, mental health and wellbeing, organization, data collection methods, health conditions and diseases, statistical analysis, research methods, management, employment law, Geography
Topics: Geographical Context, Research Practice, Health and Safety, Business Strategy, Human Resources, Legal Issues
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here