Ismail, S; Mohamad, R and Mohd Said, J (2022) Performance indicators for lifecycle process of public private partnership (PPP) projects in Malaysia. Built Environment Project and Asset Management, 12(5), pp. 704-718. ISSN 2044-124X
Abstract
Purpose: This paper has two objectives. The first objective is to examine the important performance indicators of the lifecycle process of public private partnership (PPP) projects. The second objective is to investigate the difference in the perception of the importance of the performance indicators between the public and private sectors. Design/methodology/approach: To achieve the research objectives, the study used a questionnaire survey. The questionnaire was distributed via postal mail to officers of government departments and private sector companies who may have been involved in PPP projects. A total of 237 completed questionnaires were received, representing a 51.52% response rate. To examine the importance of performance indicators, the descriptive statistical tests of mean, standard deviation and mean score ranking were used. Independent t-tests were conducted to investigate the differences in the perceptions of the importance of performance indicators between the two respondent groups. Findings: The findings show that all the 16 performance indicators are perceived as important and very important. The top five important performance indicators for a PPP project lifecycle process are “Time management”, “Contractual management”, “Cost management”, “Safety management” and “Effective risk management system”, while “stress or conflicts management” is the least important. In terms of the differences in the perception of the public and private sector groups, the results indicate that four indicators (“environment protection”, “cost management”, “effective risk management system” and “good work environment”), show a significant statistical difference between the perception of the public and the private sector respondents. Originality/value: This study offers empirical evidence on key performance indicators for a PPP project that are crucial throughout its lifecycle as perceived by two key parties in a PPP contract, i.e. the public and the private sectors.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Malaysia; performance indicators; process lifecycle; public private partnership |
| Index terms: | methodology, evidence, work environment, lifecycle, questionnaire, risk management, safety management, statistical test, public private partnership, Malaysia, time management, performance indicator, key performance indicator, environment protection, private sector, deviation, project lifecycle, cost management, survey |
| Subjects: | accounting and finance, performance management, research methods, management, Geography, occupational health and safety management, project controls, statistical analysis, industry analysis, project completion, risk assessment, evaluation and assessment methods, data collection methods, environmental policy, financial and cost management, project delivery, contractual arrangements |
| Topics: | Geographical Context, Project Management, Research Practice, Cost Management, Business Strategy, Health and Safety, Procurement, Sustainability, Risk Management, Quality Management, Organizational Design, Time Control |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here