Lee, Z P; Rahman, R A and Doh, S I (2022) Application of decision support tool in design-build projects: A quasi-experiment with novice decision makers. Built Environment Project and Asset Management, 12(4), pp. 537-555. ISSN 2044-124X
Abstract
Purpose: Design-Build (DB) is known as the alternative for Design-Bid-Build in the Malaysian construction industry. For DB projects, it is critical to adopt effective decision support tool to ensure the execution of a systematic decision-making technique. This study aimed to examine the impact of a decision support tool for novice decision makers to reject or adopt DB for their construction projects. Design/methodology/approach: Literature review and qualitative input from experts identified several key-selection factors pertaining to critical success factors and design-build drivers. This resulted in the development of Decision Support Tool for Design-Build (DST-DB). A quasi-experiment, which involved 382 novice decision makers in the construction industry, was conducted to test the DST-DB quantitatively. The participants were required to compare two construction projects using DST-DB and traditional decision-making methods. Multivariate analysis was performed to analyse all collected data. Findings: The quasi-experiment data suggests that DST-DB enables significantly higher usability, likelihood, precision, confidence and satisfaction rate when compared to the traditional decision-making process. The pre- and post-surveys indicated that the DST-DB is effective in improving decision-making performance through selection factors of client-briefing, maximised resources and sharing expertise. The participants also agreed that DST-DB is easy to use and helps them to gain better understanding of the decision-making process for construction projects. Originality/value: This research contributes to the existing body of knowledge through the impact of DST on the decisions of novices. The novice decision makers found that DST-DB is practically adaptable and comparatively effective for decision-making process than traditional decision-making methods. This contributes to the practical application of construction companies to provide DST-DB training to the fresh graduate employees to enhance their competencies in the decision-making process.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction; decision-making; design-build; multivariate analysis; project management |
| Index terms: | usability, decision-making process, literature review, survey, construction company, experiment, design-bid-build, multivariate analysis, satisfaction, decision support, body of knowledge, critical success factor, construction industry, project management, briefing, methodology, decision-making, construction project |
| Subjects: | research methods, project management theory and practice, production management, decision analysis, statistical analysis, industry analysis, user-centered design, organization, data collection methods, control systems, scope management, project delivery, knowledge management, data analysis and analytics, contractual arrangements |
| Topics: | Design Practice, Research Practice, Project Management, Information Management, Business Strategy, Procurement, Risk Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here