Aliu, J; Oke, A E; Abayomi, T; Aigbavboa, C and Makanjuola, S (2024) Exploring the critical success factors for adopting gamification in the Nigerian construction sector. Built Environment Project and Asset Management, 14(2), pp. 184-200. ISSN 2044-124X
Abstract
Purpose: With a view to ensuring the effective and efficient delivery of construction projects, this study evaluates the critical success factors (CSFs) for the adoption of gamification principles by construction professionals in developing countries, with an emphasis on Nigeria. Design/methodology/approach: This study adopted a post-positivism philosophical approach, using a questionnaire survey to obtain quantitative data from 126 construction professionals in Lagos State. The data obtained were analyzed using frequencies, percentages, mean item scores (MIS), Kruskal–Wallis H-test and principal component analysis (PCA) as part of the exploratory factor analysis (EFA). Findings: The findings indicated that the most significant factors for the adoption of gamification principles in the construction industry were “clear game mechanics and rules,” “incentives and rewards for users,” “secure and reliable technology infrastructure,” “real-time progress tracking and feedback” and “clear and measurable objectives.” Employing factor analysis, these CSFs were subsequently grouped into three primary clusters, namely “relevance and user experience,” “technology and support” and “integration and process.” Practical implications: These findings not only enrich the existing theoretical framework but also provide a solid foundation upon which researchers can build for further theoretical development. This study also offers valuable insights that can inform and improve practical applications of gamification within the construction industry. Originality/value: While prior research has explored gamification in various contexts, the unique contribution of this study is the thorough investigation of CSFs for gamification adoption specifically within the construction industry. In essence, this study fills a critical gap in the literature by offering fresh perspectives and tailored solutions for the construction industry's specific gamification needs.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction digitalization; construction projects; gamification; gaming; sustainable construction |
| Index terms: | construction sector, construction industry, gamification, critical success factor, progress tracking, user experience, principal component analysis, construction project, methodology, Lagos State, integration, construction professional, factor analysis, questionnaire, investigation, positivism, Nigeria, survey, developing country, exploratory factor analysis, digitalization, gaming, sustainable construction |
| Subjects: | control systems, user-centered design, data collection methods, digital technology, development economics, professional development, sustainable construction, production management, Geography, decision-making and reasoning, research methods, user engagement, philosophical concept, statistical analysis, industry analysis, organizational analysis, project controls |
| Topics: | Time Control, Organizational Design, Design Practice, Digital Applications, International Construction, Sustainability, Research Practice, Project Management, Geographical Context, Information Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here