Pheng, L S and Omar, H F (1997) Integration, segmentalism and the maintenance of quality management systems in the construction industry. Building Research & Information, 25(1), pp. 36-49. ISSN 0961-3218
Abstract
The authors concentrate on the application of the non-technical approach to help to promote an integrative environment for the development of change and innovation, with the primary objective of quality improvement. The case studies suggest that Company A is more segmentalist in nature than Company B which adopts an integrative approach.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | change and innovation; construction; effective maintenance; human factors; integration; iso 9000; quality management systems; segmentalism; Singapore |
| Index terms: | Singapore, ISO, case study, quality improvement, integration, quality management system, construction industry, human factor |
| Subjects: | Geography, organizational analysis, occupational health and safety management, industry analysis, data collection methods, standards development, project delivery |
| Topics: | Quality Management, Organizational Design, Health and Safety, Geographical Context, Research Practice |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here