Perceived control in indoor environments: A conceptual approach

Hellwig, R T (2015) Perceived control in indoor environments: A conceptual approach. Building Research & Information, 43(3), pp. 302-315. ISSN 0961-3218

Abstract

Building automation systems provide the potential to optimize the energy consumption of buildings as well as to detect failures in the operation of buildings. The system comprising building form-HVAC-building automation-user is becoming more complex. Providing the occupants with control over the indoor environment is widely accepted for its positive effect on their satisfaction. This paper explores what the term 'perceived control' means conceptually and draws implications for its application to the design and management of buildings. Personality- and environmental-psychology emphasize the importance of personal control to humans. The adaptive model of thermal comfort, findings from post-occupancy evaluations and surveys in real buildings also indicate the importance of high levels of perceived control. These models and findings exist in parallel and have not yet been interconnected and translated into models for the built environment. A new conceptual approach to explain perceived control is proposed. Satisfaction with the indoor environment occurs not only when 'comfort' is provided but also immediately after a successful control action, even if homeostasis has not yet been achieved (pleasure). Giving control to occupants can result in higher levels of satisfaction.

Item Type: Article
Uncontrolled Keywords: adaptive comfort; behaviour; building performance; indoor environmental quality; occupant satisfaction; perceived control; usability
Index terms: occupant satisfaction, building performance, comfort, survey, energy consumption, indoor environmental quality, personal control, adaptive comfort, personality, psychology, post-occupancy evaluation, usability, building automation, built environment, perceived control, indoor environment, satisfaction, adaptive model, becoming, thermal comfort
Subjects: environmental engineering, project delivery, energy systems, evaluation methods, infrastructure and transport systems, behavioral psychology, data collection methods, philosophical process, quality assurance, occupational health and safety management, user-centered design, automation and robotics, environmental science, environmental health, human factors
Topics: Engineering Principles, Sustainability, Project Management, Design Practice, Health and Safety, Research Practice, Digital Applications, Urban Studies, Quality Management
Descriptive scope: 3 PCE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here