Jensen, P A (2012) Knowledge transfer from facilities management to building projects: A typology of transfer mechanisms. Architectural Engineering and Design Management, 8(3), pp. 170-179. ISSN 1745-2007
Abstract
The purpose of this article is to present a typology of mechanisms for knowledge transfer from Facilities Management (FM) to building projects. One of the problems in the building industry is a limited degree of learning. The development of professional FM can be the missing link to bridge the gap between building operation and building design. In order to fulfil this role, facilities managers not only need the necessary competences but also appropriate methods and tools to be able to influence the building project. The research is based on literature reviews as well as various empirical studies. The typology is divided into two parts, both based on mechanisms of knowledge push and knowledge pull. The first part has the main focus on the effectiveness of the building requirements and design by knowledge transfer from FM to building project from the front end. Briefing is a central element in this part. The second part has the main focus on efficiency of building performance and operation by knowledge transfer from FM from the back end. Commissioning is a central element in this part. The typology consists of four mechanisms of front-end knowledge transfer and four mechanisms of back-end knowledge transfer.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | building project; facilities management; knowledge transfer; typology |
| Index terms: | building operation, facilities management, briefing, empirical study, building industry, competence, knowledge transfer, effectiveness, facilities manager, commissioning, building performance, literature review, efficiency, building design |
| Subjects: | industry analysis, quality assurance, completion, management, research methods, performance management, personnel development, data analysis and analytics, architectural design, research dissemination and communication, scope management, practitioner |
| Topics: | Digital Applications, Design Practice, Human Resources, Quality Management, Business Strategy, Project Management, Research Practice, Roles and Professions |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here