Boissonneault, A and Peters, T (2023) Concepts of performance in post-occupancy evaluation post-probe: A literature review. Building Research & Information, 51(4), pp. 369-391. ISSN 0961-3218
Abstract
Building performance is a widely held goal in the architecture, engineering and construction industries, driven by a shared pursuit of the triple bottom line. This research paper re-examined the term 'performance' and its characterization in post-occupancy evaluation (POE) literature using a semi-systematic review of 160 articles published since 2008. The review identified how performance parameters have been defined, what the dominant attributes of studies are and what metrics have been used to measure them. A thematic content analysis found that many new priorities had emerged in recent years, problematizing Preiser et al.'s 1988 construct of the concept. The main contribution of this paper is a new expanded definition of 'performance' in terms of three interrelated domains: building, people and organization, and the development of subcategories for more nuanced analysis. This definition builds on the building performance-people performance paradigm first established by the UK’s PROBE initiative and responds to several shifts in thinking the review results revealed, including a shift from deterministic thinking towards a more bidirectional understanding of the person-environment relationship. Results were further distilled into recommendations to be used by researchers, practitioners and policymakers to identify performance areas of interest and develop more adaptive, integrated approaches to POE work.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | building performance assessment; literature review; performance concept; post-occupancy evaluation |
| Index terms: | construction industry, systematic literature review, literature review, paradigm, practitioner, content analysis, building performance, integrated approach, research paper, post-occupancy evaluation, performance areas |
| Subjects: | education and knowledge transfer, practitioner, quality assurance, data analysis and analytics, operations management, research evaluation and metrics, evaluation methods, research dissemination and communication, contractual arrangements, industry analysis |
| Topics: | Project Management, Research Practice, Quality Management, Roles and Professions, Procurement, Information Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here