Chen, X; Chang-Richards, A; Ling, F Y Y; Yiu, T W; Pelosi, A and Yang, N (2023) Developing a readiness model and a self-assessment tool for adopting digital technologies in construction organizations. Building Research & Information, 51(3), pp. 241-256. ISSN 0961-3218
Abstract
Despite the benefits of digital technologies (DT) to enhance the performance of the construction industry, the implementation of DT in construction practice has lagged behind. Existing studies have extensively investigated the readiness of single DT, but with limited types of DT and a lack of practicability for construction practitioners. Based on a questionnaire survey, we developed a readiness model and a self-assessment tool for assessing DT readiness for construction companies. Among the 15 indicators of DT readiness surveyed, 'organizational culture', 'leadership and top management support' and 'top management’s perception' were identified as the three most critical indicators. Using factor analysis and fuzzy synthetic evaluation approaches, the readiness model incorporates 15 critical indicators within two groups, quantified weightings, membership functions and criticality indices. The self-assessment tool was developed and validated to assess DT readiness for construction companies based on objective weightings, pinpointing where changes are needed in response to technological disruptions and digitalization transformation. This study incorporates both individual and organizational indicators in a novel organizational DT readiness model and provides a self-assessment tool for construction organizations when adopting multiple DT. The research outcomes can assist the decision-making resources for construction companies to plan and monitor their DT adoption process.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | digital technology; digitalization; fuzzy synthetic evaluation; readiness assessment |
| Index terms: | construction practitioner, survey, construction company, fuzzy synthetic evaluation, digitalization, organizational culture, digital technology, questionnaire, decision-making, top management, transformation, construction organization, readiness model, implementation, construction industry, factor analysis, readiness assessment |
| Subjects: | management, professional development, sociology, decision analysis, statistical analysis, industry analysis, decision-making and optimization, organization, business, risk assessment, data collection methods, computing systems, digital technology, contractual arrangements |
| Topics: | Procurement, Risk Management, Information Management, Research Practice, Business Strategy, Organizational Design, Digital Applications |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here