Toor, S U R and Ogunlana, S O (2009) Construction professionals' perception of critical success factors for large-scale construction projects. Construction Innovation, 9(2), pp. 149-167. ISSN 1471-4175
Abstract
Purpose – Large-scale construction projects pose several challenges for successful completion. There seems to be no general agreement among researchers on what are the critical success factors (CSFs) on construction projects. Success factors vary across various projects, let alone countries. This paper attempts to elicit the perception of construction professionals on CSFs appertaining to large-scale construction projects in Thailand. Design/methodology/approach – Questionnaire surveys and interviews were conducted with project managers, deputy project managers, and line managers to gather their perception on CSFs. Findings – Results of 76 questionnaire surveys and 35 interviews revealed that factors related to project planning and control, project personnel, and involvement of client were perceived to be critical for the success of large-scale construction projects in Thailand. Participants also showed their high concern for sufficient resources, adequate communication, mutual understanding of stakeholders on project goals, and award of bids to the “right” designers and contractors. Research limitations/implications – The study was conducted on a single large-scale construction project in Thailand, and hence, findings should be interpreted in context of Thai construction industry. The study also did not consider any specific procurement methods under which the project was being developed. Participants were asked about their general perception about CSFs on large-scale construction projects. Practical implications – Results from this study can be used as guidelines to ascertain CSFs on other large-scale projects in Thailand. Project managers can also use this study to evaluate their current project and compare the perceived and real success factors for knowledge management exercises. Originality/value – The paper captures the perception of construction professionals about CSFs in large-scale projects in Thailand. It also presents a model for conceptual illustration of CSFs by differentiating the process domain from performance domain.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction industry; critical success factors; Thailand |
| Index terms: | designer, procurement method, project manager, exercise, construction industry, line manager, construction professional, Thailand, survey, success factor, personnel, interview, critical success factor, knowledge management, project planning, methodology, construction project, questionnaire |
| Subjects: | health behaviours and lifestyles, control systems, practitioner, profession, data collection methods, contractual arrangements, health monitoring assessment and metrics, Geography, production management, professional development, management, research methods, industry analysis |
| Topics: | Human Resources, Procurement, Roles and Professions, Research Practice, Project Management, Geographical Context, Information Management, Health and Safety |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here