A methodology for evaluating construction innovation constraints through project stakeholder competencies and FMEA

Murphy, M; Heaney, G and Perera, S (2011) A methodology for evaluating construction innovation constraints through project stakeholder competencies and FMEA. Construction Innovation, 11(4), pp. 416-440. ISSN 1471-4175

Abstract

Purpose The purpose of this paper is to present a methodology for extracting innovation constraints from building projects through stakeholder management competencies and failure mode and effect analysis (FMEA). Design/methodology/approach The methodology was an iterative grounded theory process using case studies. A literature-based concept model was generated which mapped project procurement stages against the innovation process. Constraints and stakeholder management strategies were extracted from 30 case studies using content analysis and mapped against the procurement stages. FMEA was used to evaluate the criticality of the constraints. For the purposes of this paper, a sample case study was detailed and referred to as the pilot study. The m\ethodology was applied to all the case studies and a schedule of constraints (SoC) extracted. Findings This paper evidenced that it is not project constraints which require management to sustain innovation but rather failures in stakeholder competency. This study established the benefits of FMEA as a risk assessment tool for construction innovation research and generated a database of innovation constraints which can be used as a benchmarking framework for future research. Originality/value Previous construction innovation research has focused on established project management techniques to manage innovation. This study identified that rather than a process-driven approach, a stakeholder-centred approach is required, where successful innovation delivery is incumbent on the right stakeholder competencies being in place at the appropriate stages of the procurement process. The benefit of this contribution is an established risk assessment methodology which can be used by project stakeholders when adopting innovation into construction projects.

Item Type: Article
Uncontrolled Keywords: construction industry; fmea; innovation constraints; procurement process; risk assessment; stakeholder competencies
Index terms: stakeholder competency, procurement process, strategy, project constraint, content analysis, construction project, methodology, project stakeholder, stakeholder management, construction innovation, project procurement, benchmarking, failure mode, case study, grounded theory, project management technique, database, risk assessment, construction industry
Subjects: production management, financial risk, performance measurement, management, theoretical framing, research methods, industry analysis, data management, sociology, building construction, control systems, reliability engineering, data collection methods, contractual arrangements, data analysis and analytics, participation process, operations management
Topics: Digital Applications, Quality Management, Business Strategy, Cost Management, Research Practice, Project Management, Engineering Principles, Stakeholder Management, Procurement
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here