Arif, M; Syal, M; Sivunen, M; Pulkka, L; Heinonen, J; Kajander, J K and Junnila, S (2013) Service-dominant innovation in the built environment. Construction Innovation, 13(2), pp. 146-164. ISSN 1471-4175
Abstract
The main aim of this paper is to examine how commercial sustainability innovation projects in real estate and construction industries utilise the contemporary market-oriented innovation models based on the service-dominant logic. A survey of a large set of sustainability innovation projects was conducted and analysed. The results show that over a third of the examined projects lack all the necessary innovation components recognised in the literature. Furthermore, very few projects utilised concurrent market feedback in the development phase. The study suggests that sustainability innovations fail commercially in built environment, because they lack active customer participation and value network involvement, and they aim for incremental instead of radical improvements. Future research should address available ways for companies in the real estate and construction industries to take advantage of their unused potential in climate change mitigation business through innovation. Organisations striving for sustainability innovations should aim at radical instead of incremental innovation, and focus on customer participation and involvement of the value network. The innovation processes in the construction sector could be organised better by utilising tested service-dominant models. This study is among the first to address innovation elements based on the service-dominant logic in analysing projects aiming at sustainability innovation in real estate and construction industries.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction industry; innovation; innovation measurement; real estate; service-dominant logic; sustainability |
| Index terms: | climate change, construction sector, mitigation, value network, survey, sustainability innovation, construction industry, built environment, real estate, service-dominant logic |
| Subjects: | real estate economics, climate science, value management, data collection methods, organization, industry analysis, infrastructure and transport systems, sustainable practices, financial risk |
| Topics: | Research Practice, Cost Management, Business Strategy, Sustainability, Design Practice, Urban Studies |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here