Understanding knowledge sharing in the Jordanian construction industry

Arif, M; Mohammed, A-Z and Gupta, A D (2015) Understanding knowledge sharing in the Jordanian construction industry. Construction Innovation, 15(3), pp. 333-354. ISSN 1471-4175

Abstract

Purpose - The purpose of this paper is to develop a model to understand and facilitate more knowledge sharing (KS) among construction companies in Jordan. Sixteen cultural variables that affect KS were identified through self-administered questionnaires. Design/methodology/approach - Factor analysis was used to find possible relationships between the cultural variables for grouping purposes and to eliminate the cultural variables that do not affect KS. The results of factor analysis were further refined using a brainstorming session and Analytic Hierarchy Process (AHP) was used to prioritise the factors obtained through the factor analysis. Findings - Trust, management and communication were identified as the three most important factors, whilst communication was acknowledged as the least important factor. Originality/value - This research uses factor analysis and AHP to study the influence of cultural factors on KS. It develops a hierarchy of factors that affect effective KS within the Jordanian context. The paper investigated KS in-depth and highlighted the components that constitute KS in an organisation. Based on extensive literature review, this study found the relative importance of different factors that affect KS. The emphasis on trust was found to be more critical than the presence of a computer-based system. In addition, this is the first paper of this type to look at KS in the context of the Jordanian construction industry.

Item Type: Article
Uncontrolled Keywords: knowledge management,factor analysis,knowledge sharing,analytic hierarchy
Index terms: knowledge management, questionnaire, methodology, construction company, knowledge sharing, literature review, relative importance, construction industry, Jordan, presence, factor analysis
Subjects: industry analysis, statistical analysis, research methods, Geography, professional development, environmental science, data analysis and analytics, knowledge management, risk assessment, data collection methods, organization
Topics: Risk Management, Sustainability, Business Strategy, Research Practice, Geographical Context, Information Management
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here