Hosseini, M R; Bosch-Sijtsema, P; Arashpour, M; Chileshe, N and Merschbrock, C (2018) A qualitative investigation of perceived impacts of virtuality on effectiveness of hybrid construction project teams. Construction Innovation, 18(1), pp. 109-131. ISSN 1471-4175
Abstract
Purpose The “virtuality” of a team collaborative interaction is the extent to which it is accomplished in the same place, in fully distributed virtual teams, or in a hybrid combination of the two. However, existence, strength and process of potential association between virtuality and effectiveness in construction project teams have remained elusive. This paper aims to address this gap in the literature. Design/methodology/approach In this study, a conceptual model demonstrating the association between virtuality and effectiveness of teams was developed through integrating the input-process-output (IPO) model and the “Big Five” theory. This conceptual model was contextualised for the construction industry drawing upon conducting 17 semi-structured interviews with hybrid team experts. Findings The findings provide the first model mapping the associations between virtuality and dimensions of team effectiveness for the construction context. Practical implications The discovered patterns of associations between virtuality and dimensions of effectiveness for hybrid construction project teams (HCPTs) will assist managers in designing and running more effective teams. In addition, the findings help construction practitioners better understand how virtuality influence the performance and satisfaction of team members in HCPTs. The present study concludes with outlining a set of recommendations based on the findings of the study. Originality/value As the first study in its kind, the present study offers a new insight into the concept and impacts of virtuality for construction teams and provides instructions and guidelines for designing and maintaining the effectiveness of such teams on construction projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | effectiveness,construction projects,qualitative study,virtual teams,virtuality,hybrid teams |
| Index terms: | investigation, effectiveness, dimension, construction industry, interaction, virtual team, satisfaction, construction project team, construction team, qualitative study, construction project, methodology, mapping, team effectiveness, hybrid team, interview, manager, virtuality, drawing, construction practitioner |
| Subjects: | management, research methods, spatial and geospatial analysis, performance management, production management, professional development, industry analysis, behavioral psychology, information systems, data collection methods, research design and methodology, practitioner, technical documentation, project delivery, health monitoring assessment and metrics |
| Topics: | Organizational Design, Quality Management, Digital Applications, Design Practice, Roles and Professions, Information Management, Research Practice, Project Management, Health and Safety |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here