Artificial intelligence exploitation in facility management using deep learning

Purpose: This paper aims to apply a methodology that is capable to classify and localize mechanical, electrical and plumbing (MEP) elements to assist facility managers. Furthermore, it assists in decreasing the technical complexity and sophistication of different systems to the facility management (FM) team. Design/methodology/approach: This research exploits artificial intelligence (AI) in FM operations through proposing a new system that uses a deep learning pre-trained model for transfer learning. The model can identify new MEP elements through image classification with a deep convolutional neural network using a support vector machine (SVM) technique under supervised learning. Also, an expert system is developed and integrated with an Android application to the proposed system to identify the required maintenance for the identified elements. FM team can reach the identified assets with bluetooth tracker devices to perform the required maintenance. Findings: The proposed system aids facility managers in their tasks and decreases the maintenance costs of facilities by maintaining, upgrading, operating assets cost-effectively using the proposed system. Research limitations/implications: The paper considers three fire protection systems for proactive maintenance, where other structural or architectural systems can also significantly affect the level of service and cost expensive repairs and maintenance. Also, the proposed system relies on different platforms that required to be consolidated for facility technicians and managers end-users. Therefore, the authors will consider these limitations and expand the study as a case study in future work. Originality/value: This paper assists in a proactive manner to decrease the lack of knowledge of the required maintenance to MEP elements that leads to a lower life cycle cost. These MEP elements have a big share in the operation and maintenance costs of building facilities.