Reflecting on knowledge management as an enabler of innovation in project-based construction firms

Sergeeva, N and Duryan, M (2021) Reflecting on knowledge management as an enabler of innovation in project-based construction firms. Construction Innovation, 21(4), pp. 934-950. ISSN 1471-4175

Abstract

This paper aims to explore the ways innovation becomes enabled through knowledge management and sharing which has important implications for establishing and sustaining the culture of innovative thinking in project-based construction firms. This study adopts a reflective practitioner perspective to explore this relationship. In total, 30 semi-structured interviews were conducted with the construction sector professionals whose roles are most relevant in the connection between innovation and knowledge management. Thematic analysis and cognitive mapping techniques were used to analyse the interview data. The research findings indicate that due to the complexity of project-based construction firms, a more holistic approach to knowledge management and organisational learning at the firm level is required. This would enable a culture of continuous and coordinated knowledge flow that facilitates innovation and continuous improvement in project-based firms. Practical implications: This paper has important implications for practising managers in project-based construction firms. By better understanding the ways organisational knowledge can be managed to become an enabler of innovation would allow to build and enhance firms' innovative capabilities, individual and team competencies. There is a real need for innovation knowledge managers as formal job positions in the construction sector. This study contributes to construction innovation and project management research and practice by providing insights into establishing and sustaining the culture of learning and innovative thinking.

Item Type: Article
Uncontrolled Keywords: culture; innovation; knowledge management; organisational learning; project management
Index terms: thematic analysis, practitioner, complexity, knowledge flow, knowledge management, construction innovation, construction sector, manager, interview, organizational learning, construction firm, holistic approach, cognitive mapping, project management, project-based firm, continuous improvement
Subjects: performance measurement, project management theory and practice, professional development, methods and analysis, building construction, cognitive psychology, systems engineering, industry analysis, organization, business, data collection methods, practitioner, knowledge management
Topics: Organizational Design, Quality Management, Roles and Professions, Business Strategy, Project Management, Research Practice, Information Management, Engineering Principles
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here