New success factors for construction projects: A systematic review of post-2004 literature

Charles, S H; Chang-Richards, A and Yiu, T W (2022) New success factors for construction projects: A systematic review of post-2004 literature. Construction Innovation, 22(4), pp. 891-914. ISSN 1471-4175

Abstract

Purpose: The purpose of this study is to elicit the success factors from empirical evidence, as construction industry requires an improved understanding of factors for managing projects to positive outcomes. Increased stakeholder involvement, including the new technologies, achieving sustainability and safeguarding health and safety, whilst at the same time facing uncertainties, it is crucial to examine whether there are new factors that drive construction projects to succeed, especially from a value-driven perspective. Design/methodology/approach: Using a systematic review approach, this research reviewed 172 studies published after 2004. When compared to a comprehensive project success factor framework presented by Chan et al. in 2004, 19 factors are considered new since 2004. Findings: Though several scholarly outputs highlighted significant improvements to project operations and innovations in equipment and techniques, there has not been a comprehensive oversight since Chan’s et al. (2004) conceptual framework. This paper investigates 16 years of industry changes and identified two new success factors categories (innovation and sustainability) and 19 new factors that add to Chan’s et al. (2004) study. Consequently, a new framework of factors affecting project success was developed. Originality/value: This paper was very specific in its attempt to find the new and additional success factors for managing construction projects. A new conceptual framework, which includes the newly identified factors, was then developed that will create a greater awareness of stakeholders' concerns and ultimately contribute to significant improvement in developing project objectives and defining success measures.

Item Type: Article
Uncontrolled Keywords: built environment; construction management; construction performance; infrastructure; project management; reconstruction
Index terms: methodology, health and safety, success factor, project management, project success, new technology, evidence, construction project, construction performance, built environment, reconstruction, stakeholder involvement, construction industry, systematic literature review, conceptual framework
Subjects: industry analysis, research evaluation and metrics, project management theory and practice, infrastructure and transport systems, production management, innovation and technology management, theoretical framing, health monitoring assessment and metrics, research methods, building construction, health safety and environment, performance assessment, participation process, evaluation and assessment methods
Topics: Health and Safety, Project Management, Research Practice, Site Management, Stakeholder Management, Engineering Principles, Urban Studies
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here