Lundström, A; Savolainen, J and Kostiainen, E (2016) Case study: Developing campus spaces through co-creation. Architectural Engineering and Design Management, 12(6), pp. 409-426. ISSN 1745-2007
Abstract
Higher education institutions are designed to support their core processes - learning, teaching, research, and societal impact. In order for university facilities to support these activities, it is crucial to determine together with the users what these activities are and how they are supposed to be developed in the future. This article examines the relationship between user needs and the service level in construction projects through a case study where a university cafeteria was renovated using a participatory design (PD) method called charrette. The aim of this case study was to study the effects of collaborative ways of working when applied to a space retrofit project, and how the co-created ideas are actualized during the project. Based on video observation, project document analysis, and survey questionnaires, this research shows that PD duly provides a positive impact on the resulting premises, even though every part of the project may not be successful. However, the use of PD during the concept design phase does not necessarily guarantee success. The accomplishments can be undone in the later phases of the project if collaboration is not extended through the entire project. Further, the findings of this case study revealed a framework of user needs that can be used in design management in order to enhance the user perspective.Higher education institutions are designed to support their core processes - learning, teaching, research, and societal impact. In order for university facilities to support these activities, it is crucial to determine together with the users what these activities are and how they are supposed to be developed in the future. This article examines the relationship between user needs and the service level in construction projects through a case study where a university cafeteria was renovated using a participatory design (PD) method called charrette. The aim of this case study was to study the effects of collaborative ways of working when applied to a space retrofit project, and how the co-created ideas are actualized during the project. Based on video observation, project document analysis, and survey questionnaires, this research shows that PD duly provides a positive impact on the resulting premises, even though every part of the project may not be successful. However, the use of PD during the concept design phase does not necessarily guarantee success. The accomplishments can be undone in the later phases of the project if collaboration is not extended through the entire project. Further, the findings of this case study revealed a framework of user needs that can be used in design management in order to enhance the user perspective.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | charrette; campus retrofit; co-creation; collaborative design; learning space; value-in-use; case studies; architectural engineering; college campuses; cafeterias; user needs; retrofitting |
| Index terms: | user need, charrette, questionnaire, design management, participatory design, architectural engineering, collaboration, construction project, retrofitting, co-creation, collaborative design, college campus, case study, guarantee, cafeteria, value-in-use, higher education institution, university facility, survey, user perspective, document analysis, campus retrofit, concept design, learning space |
| Subjects: | design methods, construction type, data collection methods, user-centered design, user focus, data science, financial and cost management, production management, design process, contract structure, management, renovation and retrofit, design practice, educational institutions |
| Topics: | Cost Management, Engineering Principles, Project Management, Research Practice, Procurement, Construction Technology, Urban Studies, Design Practice, Organizational Design, Education |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here