Knowledge elicitation using protocol analysis in a workshop environment

Aouad, G F; Ford, S R; Kirkham, J A; Child, T; Cooper, G S; Brandon, P S; Brown, F E; Oxman, R E and Young, B (1994) Knowledge elicitation using protocol analysis in a workshop environment. Construction Management and Economics, 12(3), pp. 271-278. ISSN 01446193

Abstract

This paper reports on an approach used by the ICON (Integration/Information for CONstruction) project in order to elicit knowledge and information from experts in the construction domain. The approach adopted is that of protocol analysis whereby the expert is encouraged to think aloud about a certain domain area or application. The ICON project aims at the development of a framework for an integrated database for the construction industry. Such a task requires a significant amount of information and knowledge from the various disciplines involved within a construction project. A workshop was organized for experts in the fields of architecture, quantity surveying, contracting, building and information technology in order to analyse the information required to design and build a particular building. The knowledge and information extracted from these experts were used to test and approve the information infrastructure of the ICON integrated models and identify where additional information was required.

Item Type: Article
Uncontrolled Keywords: case study; knowledge elicitation; protocol analysis
Index terms: protocol analysis, construction industry, workshop, case study, integrated model, database, construction project, integration, information technology, design and build, surveying
Subjects: contractual arrangements, health monitoring assessment and metrics, analytical methods, computing systems, construction type, data collection methods, industry analysis, data management, organizational analysis, production management, research methods
Topics: Digital Applications, Organizational Design, Information Management, Project Management, Research Practice, Health and Safety, Procurement, Construction Technology
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here